Refund/Return Policy

Omega Prime Solutions is committed to customer satisfaction. Our Refund/Return Policy outlines the conditions under which you can return or exchange products or services.

1. Eligibility for Returns

Products or services may be returned within 7 days of delivery or purchase if they are defective, damaged, or not as described. Physical items must be unused, in original packaging, and include all accessories.

2. Return Process

To initiate a return, contact us at info@omegaprimesolutions.com or 9486451238 with your order details. We will provide a return authorization and instructions.

3. Refunds

Refunds will be processed within 5-7 business days after we receive and inspect the returned item or verify the service issue. Refunds will be issued to the original payment method.

4. Non-Returnable Items

Opened or used products, custom orders, or services marked as non-returnable are not eligible for return unless defective.

For assistance, reach out to us at info@omegaprimesolutions.com or 9486451238.